Creo respects the privacy concerns of users of its websites. As a general policy, no personal information (i.e. name, address, telephone number, e-mail address) is automatically collected from users of the site. However, there may be circumstances in which users voluntarily supply such information and in this event, any such information will be kept secure and confidential and will be used only for those purposes made known to users at the time the information is collected, or for the purposes specified in this Privacy Policy.
Certain non-personal information about users is recorded by the standard operation of the Creo Internet servers. Examples of this type of information include the type of browsers being used, its operating system and the domain names (not e-mail addresses, where possible) of the users.
The information collected is used to customise the user's online experience and improve the content of the Creo web pages as for record keeping for the Creo websites' users. Other uses of this information include the internal review of the sites visited, number of users to the site. The information may also be used to notify users of future the Creo promotions and, unless the Creo is notified by users that users do wish not to receive such information, of products and services of third parties which may be of interest to users. Persons Aged Under 16 the Creo will treat Your data as confidential and will not transmit this data in any way or form to a third party.
What Data Do We Collect?
When you create an account on any of our websites, we may collect the following information:
- Name, job title, company name.
- Contact information including email address, telephone number.
- Information such as date of birth, nationality post code, country of residence, location.
- Other information relevant to customer surveys and/or offers.
- Social media handles
How Do We Process Your Data
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Entry to photography competitions
- Compliance to our photography competitions' rules.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Mailing Lists
As part of the registration process for our user site, newsletter or press site, we collect personal information. We use that information for a couple of reasons: to send you news & offers about our Exhibitions and Photography Competitions; to contact you if we need to obtain or provide additional information; to check our records are right, and to check occasionally that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing [email protected]
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Order Data
We use a third-party provider, Eventbrite to sell tickets for our shows/exhibitions. We gather statistics around ticket purchases and clicks using industry standard technologies to help us monitor and improve our tickets sales. For more information, please see Eventbrite's privacy notice.
We use a third-party provider, Paypal to sell image bundles for our competitions. For more information, please see Paypal's privacy notice.
We do not store customer credit card details
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can decide to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For more information on cookies, how to control them or how to delete them, please visit www.aboutcookies.org
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to Creo, 9 Manchester Square, London W1U 3PL United Kingdom, emailing us at [email protected] or calling us at 020 7886 3000.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Creo, 9 Manchester Square, London W1U 3PL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Data Deletion
You may request deletion of your personal information which we hold about you under the Data Protection Act 1998. by writing to Creo, 9 Manchester Square, London W1U 3PL United Kingdom, emailing us at [email protected], or calling us at 020 7886 3000.
Creo Cookie List
Name: has_js
Source: Creo
Description: Informs the content management system whether you have Javascript enabled in your browser settings.
Duration: Session only
Name: mw_cookie_consent
Source: Creo
Description: Informs the content management system whether you have opted out from pop up usage
Duration: Session persistent
Name: XSRF-TOKEN
Source: Creo
Description: API authentication token
Duration: 2 hours
Name: laravel_session
Source: Creo
Description: User session data to keep a user logged into the website
Duration: 1 hour
Name: Drupal.tableDrag.showWeight
Source: Creo
Description: This cookie determines whether a numeric weight is shown when a table is dragged.
Duration: 1 year
Name: popup_
Source: Creo
Description: This cookie determines whether a popup has been closed.
Duration: 1 month
Name: __utma
Source: Google Analytics
Description: Keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.
Duration: 2 years
Name: __utmb
Source: Google Analytics
Description: Logs the exact moment in time when a visitor enters the site.
Duration: Session only
Name: __utmc
Source: Google Analytics
Description: Logs the exact moment in time when a visitor leaves the site.
Duration: 30 minutes
Name: __utmz
Source: Google Analytics
Description: Tracks whom and to what source/medium/keyword to assign the credit for a goal conversion or an ecommerce transaction.
Duration: 6 months
Name: _ga
Source: Google Analytics
Description: Used to distinguish users.
Duration: 2 years
Name: _gid
Source: Google Analytics
Description: Used to distinguish users.
Duration: 24 hours
Creo Pixels List
Name: fbevents.js
Source: This Cookie is placed by Facebook. It enables Meta to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular, it enables Meta to see how our users move between devices when accessing the Meta web site and Facebook, to ensure that Meta’s Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the Meta web site. To opt-out please see https://www.facebook.com/ads/preferences
Description: Used to distinguish users.
Duration: 1 year
Name: 746055978761303
Source: Creo
Description:
- Store and/or access information on a device
- Create a personalised ads profile
- Select personalised ads
- Ensure security, prevent fraud and debug
- Technically deliver ads or content
Duration: 180 days
Social media policy
At Creo, we have a zero-tolerance policy towards abusive language and behavior used on our social media channels. Activity that we deem offensive will be immediately removed from our platforms. We believe in treating others with respect, engaging responsibly, and connecting the creative community through positive conversations and content.
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